Privacy Policy

Introduction

blaze flux quivar Hotel ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

Personal Information

• Name, address, phone number, and email address
• Payment card information and billing details
• Government-issued identification (when required by law)
• Reservation and stay history
• Special requests and preferences
• Emergency contact information

Usage Information

• Website browsing behavior and preferences
• Device information and IP addresses
• Cookies and similar tracking technologies
• Communication preferences
• Feedback and survey responses

How We Use Your Information

Service Delivery

• Process reservations and manage your stay
• Provide customer service and support
• Facilitate hotel services and amenities
• Process payments and manage billing

Communication

• Send confirmation and reservation updates
• Provide information about our services
• Send promotional offers (with your consent)
• Respond to inquiries and requests

Legal and Safety

• Comply with legal obligations
• Ensure security and safety of guests and staff
• Prevent fraud and unauthorized activities
• Resolve disputes and enforce agreements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our hotel, conducting business, or providing services to you, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our guests or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted transmission of sensitive data
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on privacy and security practices
• Compliance with industry security standards

Your Rights

You have the following rights regarding your personal information:

Access and Correction

You may request access to your personal information and ask us to correct any inaccuracies.

Deletion

You may request deletion of your personal information, subject to legal and business requirements.

Opt-Out

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us analyze website usage
• Functional Cookies: Remember your preferences
• Marketing Cookies: Used for targeted advertising (with consent)

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:

• Legal and regulatory requirements
• Business and operational needs
• Guest service and relationship management
• Dispute resolution and legal claims

International Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.